Running a therapy practice means dedicating your full attention to clients during sessions—but what happens when the phone rings in the middle of an appointment? In the world of private and group practice, we know all to well, that missed calls, mean missed opportunities. The reality is, it’s impossible to be present with clients in sessions, while being able to take inbound calls.

TheraSuite’s phone answering service acts as your virtual front desk, ensuring that every call is answered with professionalism, warmth, and efficiency. Whether it’s a new client inquiry, a scheduling request, or a simple question about services, our trained receptionists handle each interaction with care—so you don’t have to.

Missed calls can often lead to lost revenue and frustrated clients. In fact, studies show that 67% of potential clients will move on to another provider if their call isn’t answered. Having a responsive, reliable answering service not only improves client satisfaction but also enhances your reputation as a therapist who is accessible and organized.

Our phone answering service does more than just take messages—it integrates seamlessly into your practice by:

• Scheduling appointments directly into your calendar.

• Handling cancellations and rescheduling requests in real-time.

• Providing basic intake for new clients, gathering essential details before their first session.

• Answering common questions about your services, fees, and availability.

Whether you're in session, away from the office, or simply need to focus on administrative tasks, TheraSuite ensures that no call goes unanswered—allowing you to maintain boundaries without compromising the growth of your practice.

Let us handle the calls, so you can stay present with your clients.